NSX Solutions ("we," "us," or "our") is a consulting and development firm specializing in ERP migrations, systems integrations, custom application development, and digital marketing services. This Privacy Policy describes how we collect, use, store, and protect information across our website and client engagements.
1. Information We Collect
Website visitors
When you use our contact form, we collect:
- Name — to address you personally.
- Email address — to respond to your inquiry.
- Company name (optional) — to understand your business context.
- Message content — the details of your inquiry or project.
We do not collect passwords, payment card numbers, or sensitive personal data through this website.
Client engagements
During the course of a consulting or development engagement, we may receive access to business data necessary to deliver our services. This can include:
- Financial records and chart-of-accounts data (for ERP migrations).
- Customer, vendor, and transaction records within your business systems.
- API credentials or access tokens you provide for system integrations.
- Advertising account data you authorize us to manage.
We only access client data that is explicitly provided or authorized by the client, and only for the purpose of delivering the agreed-upon services.
2. How We Use Your Information
Information collected through this website is used to:
- Respond to inquiries and discuss potential engagements.
- Provide follow-up communication related to your request.
Information received during client engagements is used to:
- Deliver contracted services such as data migrations, integration builds, custom development, and campaign management.
- Generate reports, testing environments, and deliverables specific to your project.
- Troubleshoot and resolve technical issues within your systems.
We do not use client data for marketing, profiling, resale, or any purpose outside the scope of the engagement.
3. How We Store and Protect Your Data
We take reasonable administrative and technical measures to protect all information from unauthorized access, loss, or misuse:
- Website data: Contact form submissions are stored using Supabase, a cloud-hosted database platform with encryption at rest and in transit. Access is restricted to authorized NSX Solutions personnel.
- Client project data: Credentials and sensitive records shared during engagements are stored in secure, access-controlled environments. We follow least-privilege access principles and do not retain client system credentials beyond the active engagement unless otherwise agreed in writing.
4. Third-Party Sharing
We do not sell, rent, or trade personal or client information to any third party.
In the course of operating this website and delivering our services, your data may be processed by trusted infrastructure and service providers (such as hosting, database, and cloud platform providers). These providers are used solely to support the delivery of our services and are bound by their own privacy and security obligations. We do not share your data with unrelated third parties for marketing or commercial purposes.
5. Cookies and Tracking
This website does not use cookies, analytics trackers, or third-party tracking scripts. We do not track browsing behavior.
6. Google Ads API Data
NSX Solutions uses the Google Ads API to manage advertising campaigns on behalf of clients. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:
- We access only the Google Ads account data that a client explicitly authorizes.
- Data is used solely for campaign management, performance reporting, and optimization on that client's behalf.
- We do not share, sell, or repurpose Google Ads data for any other purpose.
- Access to Google Ads data is limited to personnel directly involved in managing the client's campaigns.
- Clients may revoke access at any time by removing our authorization in their Google Ads account settings.
7. Data Retention
We retain contact form submissions for as long as necessary to respond to and follow up on your inquiry. Client project data is retained only for the duration of the active engagement unless a longer retention period is agreed upon in writing. Upon completion of an engagement, we delete or return client data within a reasonable timeframe unless retention is required by law.
8. Your Rights
You have the right to:
- Request a copy of any personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for us to store or process your information at any time.
- Revoke access to any third-party accounts you have authorized us to manage.
To exercise any of these rights, contact us using the information below.
9. Children's Privacy
Our services are directed at businesses and professionals. We do not knowingly collect information from individuals under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out through our contact form.